• How to achieve greater productivity in your Contact Center?

    Posted Quick Audits Blog on Apr 19, 2017

    As companies evolve, the processes of data mining or data management become increasingly more complicated. The need for valuable information to evaluate management efficiently and in real time is vital for companies in order to adapt quickly and optimize performance.

  • 6 ways to improve your business with the help of effective surveys.

    Posted Quick Audits Blog on Apr 06, 2017

    The objective, beyond deepening the profiles and behaviors of the clients, is, concretely, to analyze their experience as a consumer and, from there, identify the adequate marketing strategies and product development needs that will increase their satisfaction.

  • What is personalized marketing, also known as "inbound marketing"?

    Posted Quick Audits Blog on Mar 27, 2017

    Currently, the best way for consumers to trust your brand is through personalized marketing. It aims to offer an accurate and tailor-made solution, meeting the needs of your audience, while communicating with them directly, almost one by one. Customization techniques are reinventing users' experiences thanks to the feedback that companies receive from their customers.